Privacy Policy

Your privacy is important to us. This page explains how Banapay collects, uses, and protects your information.

Last Updated: October 30, 2025

1. Information We Collect

Banapay may collect personal information such as your name, email, phone number, transaction details, and device information when you use our services. This data is necessary to provide secure and efficient money transfer services.

2. How We Use Your Information

Your information is used to process transactions, verify identity, improve our services, and communicate important updates. We do not sell or share your personal data with unauthorized third parties.

3. Data Security

Banapay employs robust security measures to protect your personal and financial information. All sensitive data is encrypted and stored in compliance with industry standards.

4. Third-Party Services

We work with licensed financial institutions, payment processors, and mobile money operators to facilitate transfers. These partners may have access to limited information necessary to complete transactions.

5. Cookies and Tracking

Our website may use cookies and analytics tools to enhance user experience and monitor performance. You can disable cookies in your browser settings, but some features may not work as expected.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at support@banapay.net.

7. Changes to This Policy

Banapay may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have questions or concerns about this Privacy Policy, reach out to us at support@banapay.net.